Dialu (Asha)0:00
Hi, is this Priya? This is Asha calling from Southbank Finance about your refinance enquiry this morning. I just wanted to mention this call may be recorded for quality and training — all good?
Priya0:12
Yeah, that's fine.
Dialu (Asha)0:14
Brilliant. I'll be quick — just a few questions so I can get Aarav to come back to you with a real number. You're looking at refinancing your current home loan?
Priya0:24
That's right, we're with Westpac at the moment. About six-eighty left on it.
Dialu (Asha)0:31
Got it — $680k remaining. And is the property owner-occupied?
Priya0:38
Yep, we live in it. Richmond.
Dialu (Asha)0:41
Lovely. And roughly what's the property valued at today?
Priya0:46
Last val was $1.05 million, maybe a bit more now.
Dialu (Asha)0:54
Perfect — so comfortably under 80% LVR, which opens up a few more options. Are both you and your partner on the loan? And both working full-time?
Priya1:04
Both on the loan, yeah. I'm full-time, Raj is part-time — three days a week.
Dialu (Asha)1:13
No worries. To firm up a figure, Aarav's going to need the last two payslips each and a recent loan statement. Easiest way — I can send you a secure upload link by SMS right now?
Priya1:27
Yeah, happy to send the last two payslips — yeah.
Dialu (Asha)1:31
Sending that through now. Last thing — is a Thursday afternoon call with Aarav himself workable? He's got 2:15 or 3:30.
Priya1:45
3:30 Thursday works. Thanks, Asha.
Dialu (Asha)1:49
Locked in, Priya — you'll get a calendar invite and the upload link in the next minute. Thanks, chat soon.